Rf3 Privacy Policy — How We Protect Your Data
This Privacy Policy explains the types of information collected by rf3, how it is used, how we protect it, and your rights as a registered user in Malaysia. Please read this document carefully before using our platform.
By registering for or using the rf3 platform, you agree to the data processing practices described in this policy.
Information We Collect
When you register or use the rf3 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and the username you registered when creating your rf3 account.
- Device and browser information: Device type, operating system, IP address, browser type, language settings, and session data recorded automatically when you access the platform.
- Local payment information (MYR): Details of deposit and withdrawal transactions in MYR, payment methods used, and transaction history. We do not store credit card numbers or banking details directly — payment processing is handled by approved third-party providers.
- Usage data: Pages visited, games played, session duration, in-platform actions, and account settings preferences.
- Cookies and tracking technologies: See the following sections for a detailed explanation.
How Your Information Is Used
Rf3 uses the information collected for clear and legitimate purposes. We do not process user data beyond the scope stated here. The primary purposes of data processing include:
- Verifying identity and creating new user accounts.
- Processing deposit and withdrawal transactions in MYR securely.
- Providing customer support and responding to user enquiries.
- Detecting and preventing fraud, unauthorised access, and suspicious activity.
- Complying with legal obligations and regulatory compliance requirements.
- Sending promotional information and platform updates (subject to your consent).
- Improving platform functionality and user experience based on usage patterns.
Rf3 will not use your personal information for any purpose unrelated to the provision of platform services without first obtaining your consent.
Data Storage & Security Measures
Rf3 stores user data on servers protected to industry security standards. All communication between your device and rf3 servers is encrypted using SSL/TLS protocols, ensuring that transmitted information cannot be read by unauthorised third parties.
Access to users' personal data within our organisation is restricted to staff who require it strictly for operational purposes. All such personnel are bound by strict confidentiality obligations.
Rf3 retains users' personal data for as long as the account remains active, or for as long as required to meet legal obligations. When data is no longer needed, it is deleted or anonymised securely. For financial transaction data in MYR, the retention period may be longer to satisfy Malaysian accounting and financial compliance requirements.
While rf3 takes all reasonable steps to protect your data, no online system can be guaranteed to be completely secure. In the event of any material data security breach, we will notify affected users in accordance with established procedures.
User Rights & Information Sharing
As a registered rf3 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or out of date, you can update it through your account settings or by contacting rf3 customer support.
- Right to Erasure: You may request deletion of your account and associated personal data, subject to legal compliance requirements that may obligate us to retain certain records for a specified period.
- Right to Withdraw Consent: For marketing communications, you may unsubscribe at any time via the link provided in the relevant email.
Rf3 does not sell users' personal data to any third party for marketing purposes. We may share necessary information with service providers who support platform operations (such as payment processors and identity verification providers) who are bound by strict confidentiality agreements. rf3 will also disclose information where required by law or a valid court order.
Policy Changes and How to Contact Us
Rf3 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, applicable laws, or service expansion. Where material changes occur, we will notify users via in-platform notifications or their registered email. The date of the most recent revision will be stated at the top of this document.
Continued use of the rf3 platform after any policy changes are published constitutes your acceptance of the updated policy. We encourage users to review this page periodically.
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the rf3 customer support team via:
Email: [email protected]
You may also refer to our FAQ page for answers to common questions about privacy and account security.
Manage Your Account & Privacy Settings
Log in to your rf3 account to update your personal information, manage your privacy settings, or review your transaction history. Don't have an account yet? Sign up for free today.